Diagnostic Recording
You've been sent this link because Unwindly support is helping you diagnose an issue.
Tapping the button below tells the app to record a detailed log while you reproduce
the problem. Nothing leaves your device automatically โ you choose when to share.
Reference โ
Reason โ
Mode Cold-boot (app restart required)
Start recording in Unwindly
This link is missing a reference code. Please contact support for a new link.
Before you start
- Open this page on the iPhone that has Unwindly installed.
- Make sure you're signed in and can reach the screen where the issue happens.
- You can keep using the app normally โ recording runs in the background.
What happens next
- Tap Start recording in Unwindly. iOS will ask to open the app.
-
The app will ask you to force-close and reopen Unwindly. This is
required for issues that only happen at launch.
-
A red banner appears at the top of every screen:
"๐ด Diagnostic recording ยท Share".
- Go reproduce the issue exactly as you did before.
-
When the problem has happened, tap the red banner to open the share sheet and send
the log file to support.
-
To stop recording without sharing, long-press the banner and
confirm.
Privacy
-
The log stays only on your device until you tap Share. Unwindly
does not upload it automatically.
-
Recording auto-stops after 1 hour even if you forget, so it won't
run indefinitely.
-
Logs contain technical information to diagnose bugs (screens visited, errors,
timings). They do not contain your journal entries or moods.
If anything is unclear, email
support@unwindly.app and mention your
reference code.